EzyConvertContact Us
Last updated: July 4, 2026
Technical Support
When reporting a tool problem, mention the page you used, your browser, whether you were on mobile or desktop, the file type and what happened after you clicked the action button. A screenshot is useful when it does not reveal private information.
Helpful Details to Include
- Tool name and page URL.
- Device and browser version.
- Input file type and approximate file size.
- Expected result and the result you received.
- Any visible error message.
Privacy When Contacting Us
Please do not send identity documents, financial records, passwords, private QR contents or other sensitive files unless sharing them is essential and lawful. In most cases, a description of the issue is enough to investigate.
Copyright and Legal Requests
Include your name, contact information, the relevant EzyConvert page, a clear explanation of the concern and any supporting information you are authorised to provide. We may request clarification before acting on incomplete requests.
Response Time
We aim to review legitimate messages as soon as reasonably possible, but response times are not guaranteed. Repeated messages about the same issue may not receive a faster response.